Terms of Service

1. Merchant and shopping eligibility

This website is operated by JST Commerce Limited trading as Calovique, at Unit 4-2162, Huijian International Industrial Raw Materials City, Huishan District, Wuxi, Jiangsu, China. Contact [email protected]. These terms apply alongside our Shipping Policy, Returns & Refunds and Privacy Policy.

You must be legally able to enter into the purchase in your jurisdiction, or have a parent or guardian who can place the order on your behalf. Provide accurate contact, address and payment information and use a payment method you are authorized to use.

2. Products, pricing and availability

Prices and checkout charges are displayed in USD. Your card issuer may apply currency-conversion or other bank charges under your agreement with it. We disclose the order total and shipping before payment. For supported US and Canadian deliveries, taxes, import duties and customs-clearance charges are included; no surprise import charge is intended at delivery.

Review the selected size, color, quantity and product information before ordering. Images and descriptions must represent the item accurately. Screen differences do not remove rights concerning misdescribed goods. Availability is subject to actual stock; we do not substitute a different item without your agreement. Any preorder or materially different dispatch time must be disclosed on the product page before purchase.

If a material stock or pricing error affects an order, we will contact you with the correction and options. We will not charge a higher price without your agreement. If the order cannot be fulfilled or the corrected offer is not accepted, we cancel and refund the affected payment.

3. Orders and payment

The payment method currently offered is credit/debit card through the payment integration shown at checkout (Wintopay / CartaDiCreditoPay). Only methods actually displayed and available at checkout are offered; we do not advertise PayPal, bank transfer or cash on delivery as available methods.

Payment processing begins when you submit checkout. Depending on the bank and provider, a pending authorization or completed charge may appear. An automated receipt acknowledges the order; acceptance occurs when we confirm dispatch, subject to any mandatory law. If we decline or cannot fulfill an order for which payment was taken, we will refund it. We do not promise that payment is withheld until dispatch.

Use your order reference when asking about a charge. Refunds are initiated to the original payment method and confirmed by the payment provider; a store order status alone does not show that money has reached your account. Contact us if a statement entry is unclear or a refund cannot be traced.

4. Delivery, cancellation and returns

Processing and delivery estimates, carrier limitations and included duties/taxes are described in our Shipping Policy. Eligible returns may be requested within 30 calendar days after delivery and sent within 14 calendar days after approval. Return conditions, return shipping responsibility and refund timings are in Returns & Refunds.

Cancellation is free when the order can still be stopped before carrier handover. We initiate an approved cancellation refund within 2 business days. A cancellation request is not a guarantee that a parcel already in fulfillment can be stopped. After dispatch, the return procedure applies, subject to any statutory cancellation or delayed-delivery rights.

Two or more physical items qualify for free standard shipping to supported destinations subject to parcel limits. Eligible partial returns are refunded at their net paid item value, with order discounts allocated proportionally. We do not retrospectively charge outbound shipping or reprice retained items solely because a partial return reduces the quantity below two. No undisclosed restocking or cancellation charge applies.

5. Problems, lawful use and consumer rights

If goods are defective, incorrect, damaged or materially misdescribed, contact us promptly. We will assess the evidence and arrange the appropriate refund, replacement or other legally required remedy. Where a return is necessary because of our error or a defect, we bear the necessary reasonable return shipping. This is separate from change-of-mind returns. We do not make an unsupported additional commercial-warranty promise.

Do not misuse the site, interfere with security, submit fraudulent information or infringe another person’s rights. Use of the site does not transfer ownership of its content. Brand references do not by themselves imply affiliation or authorization.

Nothing in these terms excludes mandatory consumer rights or liability that cannot legally be excluded.

6. Disputes and updates

Please first contact [email protected] with the order number and a description of the problem so we can try to resolve it. These terms do not impose mandatory arbitration, a class-action waiver or an exclusive foreign court. The applicable law and competent courts are determined by the relevant legal rules, preserving mandatory protections available to the customer.

Updates apply prospectively from the stated effective date. We do not retrospectively remove rights or introduce undisclosed charges for an existing order.

Business contact

JST Commerce Limited
Unit 4-2162, Huijian International Industrial Raw Materials City, Huishan District, Wuxi, Jiangsu, China
[email protected]